Preface:

In mid-September in 2019, Global Luye colleagues received a notice about the restructuring of Healthe Care business for its future development. They were informed that Healthe Care’s business had been aligned into a dedicated “Acute ” and “Specialty Hospitals and Services” businesses. As a result, corresponding adjustments to its management team and shared functions have been made. What positive impact will this important business restructuring have on Healthe Care and Luye?  What are the stories behind this business restructuring? In this issue of Luye Discovery, we will share some views and insights from our management.
 

1. The portfolio of Healthe Care's healthcare facilities and businesses have been re-aligned into “Acute” and “Specialty Hospitals and Services” business streams. Please share more details on these two business streams and their respective future development strategies.

Acute Services comprises our medical/surgical hospitals and day surgery centres. Hospitals that have theatres and other specialities also fall under our acute business stream. Our next focus is brownfield growth and expansion; while continuing to target innovation and surgical ‘firsts’ in the care we provide.

Specialty Hospitals and Services comprises our standalone mental health and rehabilitation hospitals, and facilities with a mix of mental health, rehabilitation and/or general medical services. It also includes our community services business. We’re excited about helping to support the growth of our mental health brand into Asia, while pursuing new business opportunities in Australia that complement our existing mental health and rehabilitation service offering.

2. What is the original intent of this business restructuring? What is the overall development trend in the future?
What is the new management appointment and future operational and management model? What advantages will it bring?

Tim Yeoh and Julia Strickland-Bellamy have been appointed CEOs of Acute Services; and Specialty Hospitals and Services, respectively. Tim’s and Julia’s expertise, experience and achievements, along with their respective management teams are critical in driving and achieving the very ambitious growth ambitions that lie ahead.

Specific key roles within Healthe Care will now report up to Luye Medical in the areas of Group Risk, Legal and Health Funds. This is a very important change to ensure that Luye Medical is supported more broadly in these areas, and with the dedicated focus required of the key roles.

3. What positive impact will this business restructuring bring to Healthe Care and Luye Medical?

This allows for structure and reporting in our key pillars to explore the growth ambitions of the group.

4. Please share one or two stories behind Healthe Care’s business restructuring. 

In the Specialty Services business, we have had a number of planning sessions with our business, including a South East Queensland psychiatrist strategic planning weekend. We also hosted a day session with our CEOs to further develop our strategy and identify key projects with which we hope to get the broader business involved, including innovation, mental health growth and Love Your Idea projects already underway at our sites. 

For our Acute services, new structure allows for review and focus on health information and quality management; patient experience and workforce sustainability; supply and logistics and business development and doctor engagement – while targeting innovation and surgical firsts in the care we provide.

5. What are the new expectations do you have for Healthe Care after the business restructuring?
As above, this allows focus with an experienced executive and management team for our future growth in key specialty areas.